Shipping policy
Shipping Policy
Free Shipping
We offer free shipping on all orders over €40 within mainland Spain.
Delivery Times
| Destination | Estimated Time | Cost |
|---|---|---|
| Mainland Spain | 2–3 business days | Free on orders +€40 / €3.99 otherwise |
| Balearic Islands | 3–5 business days | €5.99 |
| Canary Islands, Ceuta and Melilla | 5–7 business days | €9.99 |
| Europe (EU) | 5–8 business days | From €7.99 |
Order Processing
Orders placed before 1:00 PM (mainland Spain time) on business days are processed the same day. Orders placed on weekends or holidays are processed on the next business day.
Order Tracking
Once your order has been shipped, you will receive an email with the tracking number so you can locate your package at all times.
Shipping Issues
If your order does not arrive within the indicated timeframe or has any issues, please contact us at hola@pawsgrip.com and we will resolve it as soon as possible.
Delivery Address
Please ensure you enter your delivery address correctly when placing your order. PAWSGRIP is not responsible for delays or losses caused by incorrect delivery information.
Last updated: April 2026